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Built by Blank

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4.2/5 (7 reviews)
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About Built by Blank

Built is a full-service mobile app development company that helps small and medium-size companies measure at a grand rate. They design, develop, and market excellent websites and applications. They have helped various brands strategize and set their digital experiences with the final goal of increasing revenue and user purchase.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Web Design E-commerce Development SEO Digital Strategy

Industries Served

Media & Entertainment Education Food & Beverage Gaming & Gambling Retail & E-commerce Travel & Hospitality Logistics & Supply Chain

Built by Blank Reviews

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Sales visibility we had been requesting for three years, delivered in fourteen weeks

Yuki Hashimoto / Head of Product Development - East Asia Commerce KK
Verified
Mar 13, 2026

Project summary: Our mobile app had a 2.9-star average review score. The two themes in every negative review were speed and booking flow complexity — both were solvable with the right engineering partner.

Six months after go-live our platform is processing three times the transaction volume we specified in the original brief. The architecture choices made during discovery accommodated that growth without remediation work. That is the difference between a team that designs for what you tell them and a team that designs for what you are likely to need. We are in conversation about a Phase 2 engagement and I expect to be using this partnership for several years.

PROS

Production system that has performed as specified since go-live without remediation work, documentation thorough enough to support internal maintenance, knowledge transfer that left our team genuinely capable

CONS

The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism

4.5
Overall
4.5
Quality
4.5
Schedule
4.0
Cost
4.5
Communication
Project TypeCRM Development
IndustryTravel & Hospitality
Project Cost$150,000 to $499,999
DurationJun 2025 – Jan 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Head of Product Development at East Asia Commerce KK I oversee technology investment and delivery across our Travel & Hospitality operations in Osaka, Japan. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Travel & Hospitality segment had changed and the compliance timeline was set by our regulator, not by us. The CRM Development changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
End-to-end CRM Development delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
Professional and efficient. The project manager maintained a clear view of the critical path at all times and communicated changes to it transparently. The one significant scope adjustment we made mid-project was handled through a clean change request process — fairly priced, clearly documented, and absorbed without disrupting the overall timeline.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex CRM Development programme in the Travel & Hospitality space and will deliver against a serious brief, this is the team.

Machine learning in production that the board could see working within eight weeks

Eoghan Fitzgerald / VP of Engineering - Shannon Tech Solutions Ltd
Verified
Jan 14, 2026

Project summary: Warehouse management inefficiencies were adding cost and introducing errors at a rate that was becoming visible to clients. A modernised WMS was the agreed solution internally — we needed a partner to build it.

The integration layer was the part of the project I was most concerned about going in. Our system landscape is complex, several of the upstream APIs we relied on were poorly documented, and two third-party vendors had a history of unpredictable response times on integration questions. This team managed all of that. They documented what the upstream vendors could not, built resilience into the integration architecture where the upstream behaviour was unreliable, and delivered a solution that works as specified in production. I could not have asked for more.

PROS

Delivery timeline that proved achievable rather than optimistic, estimation accuracy that reflected real analysis rather than competitive bidding, scope discipline that prevented the feature creep we had experienced before

CONS

Pipeline availability for kickoff required a few weeks of lead time — in hindsight that selection pressure means you are working with a team that is in demand for the right reasons

4.0
Overall
3.5
Quality
4.5
Schedule
3.5
Cost
4.0
Communication
Project TypeAI & Machine Learning
IndustryLogistics & Supply Chain
Project Cost$500,000+
DurationDec 2024 – Oct 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Shannon Tech Solutions Ltd is an established Logistics & Supply Chain organisation headquartered in Dublin, Ireland. My role as VP of Engineering covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Logistics & Supply Chain segment had changed and the compliance timeline was set by our regulator, not by us. The AI & Machine Learning changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
End-to-end AI & Machine Learning delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their AI & Machine Learning approach and the evidence base they provided — reference projects in Logistics & Supply Chain contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Logistics & Supply Chain experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Professional and efficient. The project manager maintained a clear view of the critical path at all times and communicated changes to it transparently. The one significant scope adjustment we made mid-project was handled through a clean change request process — fairly priced, clearly documented, and absorbed without disrupting the overall timeline.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Absolutely. With a specific note that the value starts in the discovery phase — clients who approach that process with seriousness will get the most from the engagement. We invested appropriately at the front end and the returns are evident in what was delivered.

Company Info

Founded 2015
Employees 10 - 49
Hourly Rate $50 - $99
Client Rating 4.2/5 (7 reviews)

Rating Breakdown

Quality
4.1
Schedule
4.6
Cost
4.1
Communication
4.2

FAQs

What kind of software work does Built by Blank take on?
Built by Blank typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Digital Strategy, E-commerce Development, Mobile App Development, SEO and UI-UX Design.
Would Built by Blank be a good fit for an early-stage startup?
Generally, yes — companies like Built by Blank tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, it has served clients in USA, and it reports a team size of 10 - 49 professionals.
Is Built by Blank more of an offshore setup or a local team?
That depends on where Built by Blank is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has served clients in USA, and it reports a team size of 10 - 49 professionals.
What should I expect to pay to work with Built by Blank?
What Built by Blank charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Built by Blank's typical hourly rate is around $50 - $99, with an average project cost of $10000+.
Can I just hire developers from Built by Blank to sit alongside my own team?
Usually, yes — a dedicated developer arrangement is a common option with firms like Built by Blank, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, its listed capabilities span Digital Strategy, E-commerce Development, Mobile App Development, SEO and UI-UX Design, and it has served clients in USA.
Does Built by Blank actually build with AI, or just talk about it?
Plenty of modern software teams, Built by Blank included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has experience across industries such as Media & Entertainment, Gaming & Gambling, Logistics & Supply Chain, Education, Food & Beverage and Travel & Hospitality, and its typical hourly rate is around $50 - $99.
What's actually in Built by Blank's technical toolkit?
The exact stack shifts by project, but Built by Blank commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, it has experience across industries such as Media & Entertainment, Gaming & Gambling, Logistics & Supply Chain, Education, Food & Beverage and Travel & Hospitality, and its typical hourly rate is around $50 - $99.
What's the easiest way to actually get in touch with Built by Blank?
Most businesses reach Built by Blank through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, it has experience across industries such as Media & Entertainment, Gaming & Gambling, Logistics & Supply Chain, Education, Food & Beverage and Travel & Hospitality, and it reports a team size of 10 - 49 professionals.
Can Built by Blank take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Built by Blank — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has served clients in USA, and it reports a team size of 10 - 49 professionals.
Has Built by Blank actually shipped a SaaS product before?
It's a common line of work for a company like Built by Blank — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, it has served clients in USA, and it has experience across industries such as Media & Entertainment, Gaming & Gambling, Logistics & Supply Chain, Education, Food & Beverage and Travel & Hospitality.

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