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Surprise Highway

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4.3/5 (6 reviews)
+13122682030 hello@surprisehighway.com Visit Website

About Surprise Highway

They are a web development company based in Chicago, with team members working around the country. They developed websites and web apps for businesses small and large to help them determine real business problems. They understand that things that are produced well last the longest. Their goal is to make you so happy that you will happily work with them for a long time.

Last updated May 13, 2026

Services

Mobile App Development Web Development VR App Development AR App Development Chat Bots & AI Development Mobile App Design Crypto Exchange Development Ethereum Blockchain

Industries Served

Healthcare Gaming & Gambling Nonprofit & NGO Agriculture Events & Event Management Energy & Utilities

Surprise Highway Reviews

Write a Review

Professional team that delivers excellence every time

Nathan Clarke / Investment Director - UK Ventures Ltd
Verified
May 14, 2024

Project summary: The project demanded deep technical expertise and a thorough understanding of our business domain.

Exceptional work across every dimension. The team understood our complex requirements quickly, asked the right clarifying questions, and delivered a solution that exceeded what we thought was possible within our budget. Project management was tight, communication was excellent, and the quality of the codebase is something our engineers have praised repeatedly. We are already scoping the next phase with them.

PROS

Excellent communication, high-quality deliverables, on-time delivery, proactive problem-solving

CONS

Minor timezone overlap challenges early on, resolved quickly with async communication

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeCybersecurity
IndustryEnergy & Utilities
Project Cost$10,000 to $49,999
DurationMay 2025 – Sep 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a Investment Director-led organisation operating in the Energy & Utilities sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Energy & Utilities operations through Cybersecurity. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive Cybersecurity engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in Cybersecurity and a strong portfolio of Energy & Utilities projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for Cybersecurity projects going forward.

Company Info

Founded 2007
Employees 10 - 49
Hourly Rate $150 - $199
Client Rating 4.3/5 (6 reviews)

Rating Breakdown

Quality
4.2
Schedule
4.4
Cost
4.4
Communication
4.3

FAQs

Can I just hire developers from Surprise Highway to sit alongside my own team?
Usually, yes — a dedicated developer arrangement is a common option with firms like Surprise Highway, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, it has experience across industries such as Energy & Utilities, Events & Event Management, Healthcare, Nonprofit & NGO, Agriculture and Gaming & Gambling, and its typical hourly rate is around $150 - $199.
Has Surprise Highway actually shipped a SaaS product before?
It's a common line of work for a company like Surprise Highway — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, it has experience across industries such as Energy & Utilities, Events & Event Management, Healthcare, Nonprofit & NGO, Agriculture and Gaming & Gambling, and its average project cost is reported at $10000+.
Would Surprise Highway be a good fit for an early-stage startup?
Generally, yes — companies like Surprise Highway tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, its listed capabilities span Crypto Exchange Development, Chat Bots & AI Development, Ethereum Blockchain, Mobile App Design and VR App Development, and it has experience across industries such as Energy & Utilities, Events & Event Management, Healthcare, Nonprofit & NGO, Agriculture and Gaming & Gambling.
How do I actually get a real proposal out of Surprise Highway instead of a generic reply?
The most reliable route is giving Surprise Highway a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has experience across industries such as Energy & Utilities, Events & Event Management, Healthcare, Nonprofit & NGO, Agriculture and Gaming & Gambling, and its typical hourly rate is around $150 - $199.
What kinds of industries has Surprise Highway actually built for?
Surprise Highway has delivered projects across a range of different industries, including Energy & Utilities, Events & Event Management, Healthcare, Nonprofit & NGO, Agriculture and Gaming & Gambling.
Does Surprise Highway only work locally, or take on clients elsewhere too?
Surprise Highway isn't necessarily limited to one region and may take on clients across several countries, depending on market demand and business partnerships.
Can Surprise Highway take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Surprise Highway — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, its listed capabilities span Crypto Exchange Development, Chat Bots & AI Development, Ethereum Blockchain, Mobile App Design and VR App Development, and it has been operating since 2007.
Roughly how long does a project with Surprise Highway take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 10 - 49 professionals, Surprise Highway can scale resources based on project urgency.
What's the easiest way to actually get in touch with Surprise Highway?
Most businesses reach Surprise Highway through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, it has experience across industries such as Energy & Utilities, Events & Event Management, Healthcare, Nonprofit & NGO, Agriculture and Gaming & Gambling, and its average project cost is reported at $10000+.

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